Frequently Asked Questions

Hotel Terra offers convenient valet parking in its on-site garage for $55 per day in the winter and $25 per day in the summer. Additional parking is available throughout Teton Village; fees vary seasonally and during peak periods.

Hotel Terra charges a daily occupancy fee equal to 10% of the room rate, which is subject to applicable state and local taxes and fees. This fee helps support essential community services and infrastructure, including public transportation subsidies, increased seasonal flight capacity into Jackson Hole, and other operational needs tied to our destination’s seasonal nature. Please note that state and local taxes and fees are subject to change.

Cancellation policies at Hotel Terra vary by season and by the specific offer or package booked. In the summer, some reservations may allow cancellations up to 14 days prior to arrival. Other offers may require a two-night deposit with a 30-day cancellation window. Select packages may be fully prepaid and either refundable up to 30 days prior to arrival or completely nonrefundable. We recommend reviewing the individual rate or package details at the time of booking to confirm the applicable cancellation policy for your stay.

Hotel Terra is a smoke-free property. Smoking, including e-cigarettes and vaping, is not permitted anywhere on hotel grounds. Designated smoking areas are available in Teton Village for guest use. Please ask the front desk for directions to the nearest designated smoking location.

Guests may check in at 4:00 pm and check-out is at 12:00 pm.

Yes, dogs are welcome at Hotel Terra. A limited number of guest rooms and suites are designated as pet-friendly, so please be sure to let us know at the time of booking if you’ll be bringing your dog. A nightly pet fee of $50 applies.

The first building opened in 2007 and the second building in 2008.

During the winter, Jackson Hole is world-renowned for the best skiing and snowboarding in North America. Other popular winter activities include national park tours, wildlife safaris, snowmobiling, dog sledding, horseback and sleigh rides, snowshoeing and cross-country skiing. Our most popular summer activities are national park tours, wildlife safaris, whitewater rafting, fly-fishing, horseback rides, 4×4 tours and scenic river float trips. All area activities can be arranged for our guests through the hotel’s complimentary concierge services.

The hotel’s mountains of amenities include a boutique spa, ski valet, concierge services, heated garage valet parking, outdoor infinity pool overlooking the Village Commons and a rooftop hot tub with views of the mountains and surrounding valley.

Hotel Terra Jackson Hole is home to two inviting dining destinations in the heart of Teton Village.

Il Villaggio Osteria offers refined Italian fare with house-made pastas, wood-fired pizzas, a salumi bar, and an expertly curated wine list—all served in a lively, welcoming atmosphere.

Osteria Next Door, just off the lobby, is a cozy extension of Osteria, offering breakfast, seasonal Happy Hour, and additional seating with stunning mountain views. Whether you’re starting your day or toasting après-ski, both venues bring authentic flavor and charm—just steps from the slopes.

The hotel does not have a shuttle to the airport; however, our concierge can arrange your ground transportation.

Jackson Hole is just a short flight away, thanks to the only commercial airport located within a U.S. national park. Hotel Terra Jackson Hole is approximately 13.6 miles from Jackson Hole Airport (JAC), making for an easy and scenic minute drive. With non-stop service from major cities across the country, arriving is effortless—and unforgettable. As you descend, take in breathtaking views of the Tetons, setting the tone for the extraordinary experiences that await in Jackson Hole.

Our slopeside location offers easy access to ski and snowboard Jackson Hole with their iconic Aerial Tram an easy walk from the hotel, but we are not ski-in/ski-out.

Jackson Hole Airport (JAC) is your gateway to adventure and the only commercial airport located within a national park (Grand Teton N.P.). Located about 35 minutes from the hotel, the airport offers nonstop service from several major U.S. cities including LA, San Francisco, Seattle, Denver, Salt Lake City, Dallas, Houston, Chicago and Newark.

Yes, the hotel has the Murie Ballroom as well as the Craighead and Albright rooms for meetings and events.

We are located only one mile from the summer entrance to Grand Teton National Park and about a two-hour drive to Yellowstone National Park.

The hotel does not offer transportation to or from the Town of Jackson; however, we highly recommend taking a trip to town during your visit and our concierge can arrange your transportation.

Hotel Terra Jackson Hole offers a variety of newly remodeled guest rooms and suites, including Terra King, Urban Studio, Terra Two Queens, Terra Junior Suite, One Bedroom Suite, Two Bedroom Suite, and Three Bedroom Suite options, designed for luxurious comfort and relaxation.

Yes, some of the suites at Hotel Terra Jackson Hole, such as the Urban Studio, Terra Junior Suite, One Bedroom Suite, Two Bedroom Suite, and Three Bedroom Suite, feature fully equipped modern kitchens.

Yes, Hotel Terra Jackson Hole offers spacious options like the Two Bedroom Suite, accommodating up to eight, and the Three Bedroom Suite, which can sleep up to twelve, ideal for larger families or groups.

Yes, many of the guestrooms and suites at Hotel Terra Jackson Hole feature heated floors in the bathrooms, providing a luxurious comfort, especially appreciated after a day of skiing.

Yes, Hotel Terra Jackson Hole provides ADA accessible rooms, including Mobility/Hearing Accessible Terra King Guestrooms, Hearing Accessible Terra Guestrooms, and Mobility/Hearing Accessible One Bedroom Suite-King Bed, designed to accommodate guests with special needs.

Guest rooms and suites at Hotel Terra Jackson Hole offer oversized windows with valley or mountain views, providing breathtaking scenery as a backdrop for your stay.

Yes, our dedicated Events and Catering team is here to assist with every detail—from floor plans and timelines to menus and vendor coordination.

Yes. Whether you’re planning a summer celebration or a winter wonderland wedding, our venues are available in all seasons.

Absolutely. We offer preferred rates for wedding and event guests booking 10 or more rooms. Availability and rates vary by season.

Yes. Our award-winning culinary team at Spur Catering provides full-service catering for meetings, weddings, and events, with menus tailored to your vision.

Yes, we offer customizable wedding packages that can include catering, bar service, venue setup, and special amenities for the couple and their guests.

Our sister property, Teton Mountain Lodge & Spa—just steps away—features additional flexible space including the grand lobby and onsite restaurant, Spur.

We offer flexible event spaces that can host groups from 10 to 200 guests, depending on the room layout and setup.

Hotel Terra hosts everything from intimate board meetings and corporate retreats to elegant weddings, rehearsal dinners, and social gatherings.

Mountain casual. We invite guests to come as they are—whether you’re dressed up for a night out or coming in after a day on the mountain.

Yes, we have a private dining space available for special events. Please contact our events team for details and availability.

Yes, takeout is available. For Hotel Terra guests, select dishes are available through in-room dining.

Yes, during the warmer months, guests can enjoy al fresco dining on our charming outdoor patio.

Absolutely. Our menu includes thoughtfully prepared dishes to accommodate a variety of dietary needs. Please let your server know of any restrictions or allergies.

Yes! We offer a welcoming atmosphere for families and a children’s menu for our youngest guests.

Osteria specializes in rustic Italian fare made with locally sourced and seasonal ingredients, complemented by a curated wine list and classic cocktails.

Reservations are not required, but they are highly recommended—especially during peak dining hours—to ensure availability and the best possible experience.

Yes, both Il Villaggio Osteria and Osteria Next Door are open to the public.

Hotel Terra offers convenient valet parking in its on-site garage for $55 per day in the winter and $25 per day in the summer. Additional parking is available throughout Teton Village; fees vary seasonally and during peak periods.

Hotel Terra charges a daily occupancy fee equal to 10% of the room rate, which is subject to applicable state and local taxes and fees. This fee helps support essential community services and infrastructure, including public transportation subsidies, increased seasonal flight capacity into Jackson Hole, and other operational needs tied to our destination’s seasonal nature. Please note that state and local taxes and fees are subject to change.

Cancellation policies at Hotel Terra vary by season and by the specific offer or package booked. In the summer, some reservations may allow cancellations up to 14 days prior to arrival. Other offers may require a two-night deposit with a 30-day cancellation window. Select packages may be fully prepaid and either refundable up to 30 days prior to arrival or completely nonrefundable. We recommend reviewing the individual rate or package details at the time of booking to confirm the applicable cancellation policy for your stay.

Hotel Terra is a smoke-free property. Smoking, including e-cigarettes and vaping, is not permitted anywhere on hotel grounds. Designated smoking areas are available in Teton Village for guest use. Please ask the front desk for directions to the nearest designated smoking location.

Guests may check in at 4:00 pm and check-out is at 12:00 pm.

Yes, dogs are welcome at Hotel Terra. A limited number of guest rooms and suites are designated as pet-friendly, so please be sure to let us know at the time of booking if you’ll be bringing your dog. A nightly pet fee of $50 applies.

The first building opened in 2007 and the second building in 2008.

During the winter, Jackson Hole is world-renowned for the best skiing and snowboarding in North America. Other popular winter activities include national park tours, wildlife safaris, snowmobiling, dog sledding, horseback and sleigh rides, snowshoeing and cross-country skiing. Our most popular summer activities are national park tours, wildlife safaris, whitewater rafting, fly-fishing, horseback rides, 4×4 tours and scenic river float trips. All area activities can be arranged for our guests through the hotel’s complimentary concierge services.

The hotel’s mountains of amenities include a boutique spa, ski valet, concierge services, heated garage valet parking, outdoor infinity pool overlooking the Village Commons and a rooftop hot tub with views of the mountains and surrounding valley.

Hotel Terra Jackson Hole is home to two inviting dining destinations in the heart of Teton Village.

Il Villaggio Osteria offers refined Italian fare with house-made pastas, wood-fired pizzas, a salumi bar, and an expertly curated wine list—all served in a lively, welcoming atmosphere.

Osteria Next Door, just off the lobby, is a cozy extension of Osteria, offering breakfast, seasonal Happy Hour, and additional seating with stunning mountain views. Whether you’re starting your day or toasting après-ski, both venues bring authentic flavor and charm—just steps from the slopes.

The hotel does not have a shuttle to the airport; however, our concierge can arrange your ground transportation.

Jackson Hole is just a short flight away, thanks to the only commercial airport located within a U.S. national park. Hotel Terra Jackson Hole is approximately 13.6 miles from Jackson Hole Airport (JAC), making for an easy and scenic minute drive. With non-stop service from major cities across the country, arriving is effortless—and unforgettable. As you descend, take in breathtaking views of the Tetons, setting the tone for the extraordinary experiences that await in Jackson Hole.

Our slopeside location offers easy access to ski and snowboard Jackson Hole with their iconic Aerial Tram an easy walk from the hotel, but we are not ski-in/ski-out.

Jackson Hole Airport (JAC) is your gateway to adventure and the only commercial airport located within a national park (Grand Teton N.P.). Located about 35 minutes from the hotel, the airport offers nonstop service from several major U.S. cities including LA, San Francisco, Seattle, Denver, Salt Lake City, Dallas, Houston, Chicago and Newark.

Yes, the hotel has the Murie Ballroom as well as the Craighead and Albright rooms for meetings and events.

We are located only one mile from the summer entrance to Grand Teton National Park and about a two-hour drive to Yellowstone National Park.

The hotel does not offer transportation to or from the Town of Jackson; however, we highly recommend taking a trip to town during your visit and our concierge can arrange your transportation.

Hotel Terra Jackson Hole offers a variety of newly remodeled guest rooms and suites, including Terra King, Urban Studio, Terra Two Queens, Terra Junior Suite, One Bedroom Suite, Two Bedroom Suite, and Three Bedroom Suite options, designed for luxurious comfort and relaxation.

Yes, some of the suites at Hotel Terra Jackson Hole, such as the Urban Studio, Terra Junior Suite, One Bedroom Suite, Two Bedroom Suite, and Three Bedroom Suite, feature fully equipped modern kitchens.

Yes, Hotel Terra Jackson Hole offers spacious options like the Two Bedroom Suite, accommodating up to eight, and the Three Bedroom Suite, which can sleep up to twelve, ideal for larger families or groups.

Yes, many of the guestrooms and suites at Hotel Terra Jackson Hole feature heated floors in the bathrooms, providing a luxurious comfort, especially appreciated after a day of skiing.

Yes, Hotel Terra Jackson Hole provides ADA accessible rooms, including Mobility/Hearing Accessible Terra King Guestrooms, Hearing Accessible Terra Guestrooms, and Mobility/Hearing Accessible One Bedroom Suite-King Bed, designed to accommodate guests with special needs.

Guest rooms and suites at Hotel Terra Jackson Hole offer oversized windows with valley or mountain views, providing breathtaking scenery as a backdrop for your stay.

Mountain casual. We invite guests to come as they are—whether you’re dressed up for a night out or coming in after a day on the mountain.

Yes, we have a private dining space available for special events. Please contact our events team for details and availability.

Yes, takeout is available. For Hotel Terra guests, select dishes are available through in-room dining.

Yes, during the warmer months, guests can enjoy al fresco dining on our charming outdoor patio.

Absolutely. Our menu includes thoughtfully prepared dishes to accommodate a variety of dietary needs. Please let your server know of any restrictions or allergies.

Yes! We offer a welcoming atmosphere for families and a children’s menu for our youngest guests.

Osteria specializes in rustic Italian fare made with locally sourced and seasonal ingredients, complemented by a curated wine list and classic cocktails.

Reservations are not required, but they are highly recommended—especially during peak dining hours—to ensure availability and the best possible experience.

Yes, both Il Villaggio Osteria and Osteria Next Door are open to the public.

The hotel’s mountains of amenities include a boutique spa, ski valet, concierge services, heated garage valet parking, outdoor infinity pool overlooking the Village Commons and a rooftop hot tub with views of the mountains and surrounding valley.

The hotel does not have a shuttle to the airport; however, our concierge can arrange your ground transportation.

Jackson Hole Airport (JAC) is your gateway to adventure and the only commercial airport located within a national park (Grand Teton N.P.). Located about 35 minutes from the hotel, the airport offers nonstop service from several major U.S. cities including LA, San Francisco, Seattle, Denver, Salt Lake City, Dallas, Houston, Chicago and Newark.

We are located only one mile from the summer entrance to Grand Teton National Park and about a two-hour drive to Yellowstone National Park.

Yes, our dedicated Events and Catering team is here to assist with every detail—from floor plans and timelines to menus and vendor coordination.

Yes. Whether you’re planning a summer celebration or a winter wonderland wedding, our venues are available in all seasons.

Absolutely. We offer preferred rates for wedding and event guests booking 10 or more rooms. Availability and rates vary by season.

Yes. Our award-winning culinary team at Spur Catering provides full-service catering for meetings, weddings, and events, with menus tailored to your vision.

Yes, we offer customizable wedding packages that can include catering, bar service, venue setup, and special amenities for the couple and their guests.

Our sister property, Teton Mountain Lodge & Spa—just steps away—features additional flexible space including the grand lobby and onsite restaurant, Spur.

We offer flexible event spaces that can host groups from 10 to 200 guests, depending on the room layout and setup.

Hotel Terra hosts everything from intimate board meetings and corporate retreats to elegant weddings, rehearsal dinners, and social gatherings.