COVID-19 UPDATE

As you may have already heard, Jackson Hole Mountain Resort has closed for the season. We are taking all concerns regarding travel during the coronavirus (COVID-19) outbreak very seriously and are doing our part to ensure every necessary precaution is taken to protect our guests and associates. As a result, we’ve made the decision to temporarily suspended operations at Hotel Terra for the season. We’re currently accepting reservations for stays beginning on May 15, 2020.

We’re here to help you make alternative travel plans and are extremely sensitive to the inconvenience this is placing on you.

  • Reservations due to arrive during the closure will be automatically cancelled; there is no need to contact the hotel.
  • Any deposits will be refunded; refunds should show on your account within 7-10 days.
  • If the reservation was made by a third-party, the hotel will not be imposing any penalties. Any inquires related to pre-payments should be directed to the booking source.
  • Please contact us at 855-318-8707, email Reservations.htj@tetonresorts.com, or visit My Reservations should you need assistance.