Hotel Terra Jackson Hole

RESORT ACCESSIBILITY

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The staff at Hotel Terra Jackson Hole and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 307-201-6065, if you have any special accommodation needs.

The following areas are accessible:

  • Ramp entrance to Osteria restaurant
  • ADA compliant pool and lift at hot tub
  • Banquet/meeting are on ground floor
  • ADA elevator to Chill Spa access treatment rooms
  • ADA elevator to Osteria and Enoteca Restaurants
  • Accessible business center
  • Accessible concierge desk
  • Accessible elevators
  • Accessible exercise facility
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible swimming pool
  • Accessible transportation with advance notice
  • Audible emergency alerts in elevators
  • Braille elevator
  • Braille restaurant menus
  • Closed captioning on televisions or closed captioning decoders
  • Large print menus
  • Lowered buttons in elevators
  • Parking area
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Route from the hotel’s public entrance to the swimming pool
  • Service support animals welcome
  • Valet parking
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision



The following areas may not be fully accessible. Please call the hotel for more information:

  • Concierge desk
  • Valet parking available
  • Van-accessible parking in the self-parking facility
  • Accessible parking spaces for cars in the self-parking facility
  • Accessible route from the hotel’s accessible public entrance to the spa
  • Accessible swimming pool
  • Accessible transportation with advance notice



Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, or tub with grab bars
  • Toilets with grab bars
  • Accessible vanity
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.

Call Hotel Terra Jackson Hole at 307-201-6065 should you have further questions about accessibility or email us at reservations.HTJ@tetonresorts.com.