June 19, 2014
"This Hotel and its amenities are absolutely amazing! From the moment you pull in to the valet parking to the check in experience, the room (I recommend a one room suite as fabulous) to the spa (another amazing experience) and the wonderful Osteria restaurant.....there is not one single part of my experience at Hotel Terra that was anything less than professional and amazing! I cannot wait for my return visit with them!"
June 7, 2014
"This place rocks!! From the moment we pulled up to the valet parking, EVERYONE was so professional and nice!! The lady at the front desk even walked our room keys to the pool where our kids were swimming and we were waiting on our rooms to be ready! This is a beautiful hotel and the rooms were super clean! My only problem was I wished I could have stayed longer! These people really know what customer service is! I'll be back!"
May 24, 2014
"This hotel is fabulous and I will definitely stay here if I come back to Jackson Hole. Teton Village is a nice area to stay in and the hotel is very posh and comfortable. I was surprised at how cheap the rooms are as they are extremely high quality. The customer service is amazing. We got in late to the hotel, around 10 at night, after driving all day. We called ahead to ask if the kitchen could stay open and we could get some food to go. They were totally accommodating and stayed open for us (really excellent food as well!) and we even were able to sit in the restaurant and eat, have a drink, and a nice dessert. I know the staff were tired and wanted to go home so we were incredibly appreciative that they would stay late for two exhausted and hungry travelers.
After all this lovely service we were even upgraded rooms! Originally had booked a room with two queen beds but we were upgraded to a family suite with a master bedroom, living room, kitchen, and second bathroom. The nicest hotel room I've ever stayed in!"
May 16, 2014
"We spent two nights at hotel terra and could not be happier with results of our stay. The hotel is one of cleanest, well-appointed and managed ones that we have ever stayed at. The design, art and amenities are top notch. The staff is knowledgeable, courteous and professional. Rob at front desk was especially helpful. Same goes for Rachel, the concierge. They are two of reasons we will return. Mangy moose sports bar, adjacent to terra, is fun place with excellent baby back ribs and best chocolate cake ever. Kaitlin the server was a delight. Terra hotel had to be best deal in Teton village."
March 31, 2014
"We stayed at the Hotel Terra the last week of March for the Rendezvous Festival and had a fabulous time.The rooms at this hotel are gorgeous. We stayed in a one bedroom suite and had a full kitchen, living room, balcony, bedroom and two full baths. They spared no expense on this hotel and it shows. They staff was top notch high class all the way. From the minute we arrived we felt very special. When we pulled up, they promptly unloaded our vehicle, put our skis in the staffed ski valet room and when we got to the front desk they had our paperwork ready to go without us even having to tell them our name. Bottom line: a truly memorable stay at a gorgeous hotel in the #1 ski area in North America."
March 21, 2014
"Our Perfect Ski vacation, second time around. This time was our second year at Terra. We loved it last year and even more this time around. It's almost like not being at a hotel, the staff is amazing, the concierge staff helps so so much, there are many restaurants and activities in Teton Village and Jackson, but it's all super busy, and they always know the perfect answer for us to enjoy meals, activities, and all, all stress free. You can arrive at Terra and already have it all perfectly organized. The ski and car valet wonderful, no wait ever, everybody is always happy to be there. Love the bathrooms, so spacious and warm, we had a one bedroom, since we have a 5 year old, with a great kitchen that we used everyday for breakfast, great thing if you need to leave early to go skiing. The Terra Café is so cute, they have nice healthy meals for breakfast and lunch, no fuss. I love the contemporary look of the place, and the fact that the lobby is so quiet, you can sit there in front of a fire place, the hotel is full, still you don't see a crowd. Spa is wonderful, and we love the hot tub, it's kind of small but I love the view, and it's cozier than a big space.
We would definitely go back."
February 24, 2014
"Outstanding experience! This visit was my second visit in 2 years to Hotel Terra and again I am so impressed by this clean and most comfortable hotel, the friendly and helpful staff, the outstanding location, and the great restaurant opportunities…I'll be back!"
February 18, 2014
"Clean, cool, warm and friendly Terra. Perfect hotel for ski-in-ski out location at Jackson Hole. Eco-chi, amazing customer service, smiley faces, clean, cool, warm and friendly. Osteria restaurant is awesome as usual! The ski valet and parking valet service is exceptional."
February 10, 2014
"The Terra is Perfect! Everything about this hotel is perfect. The people that work there, the location, the rooms, the price, etc… There is no reason if you want to ski and be in the Village to stay anywhere else. If you need ski gear it is literally in the lobby. The food is terrific too."
February 5, 2014
"I’m a fairly well traveled person, (all major US cities, europe, asia) and Hotel Terra was one of my top five hotels I've ever stayed in - and I sincerely hope I can make it an annual experience.
It's not just that it is modern and elegant, though it is entirely modern and elegant, or that it is situated perfectly for skiing or any season of travel to Jackson, or that I took pictures of all the furnishings so I can try to replicate them in my home, or that the room was lovely, comfortable and spacious. It wasn't just the A-M-A-Z-I-N-G bathtub that is standard in most rooms that is something of a marvel and completely indulgent. Or the restaurant Osteria that would get 4 stars in zagat, or the terrific cafe that makes not just coffee drinks and standard fare, but yummy delicious crepes, and sandwiches that are out of this world. It was the people working there that capped off an entirely lovely week. Everyone I encountered was warm, eager to help, and knowledgeable about their services. From the front desk, to the the ski valet, to the housekeeping staff and food servers, everyone was top notch and genuinely friendly…Literally every variable at Hotel Terrra lends one a feeling of embracing warmth, while being incredibly cool."